Founded in 2011, Vivint Solar is a renewable energy company based in Lehi, Utah, that sells, installs, and maintains PV solar energy systems. Although the company was acquired by Sunrun Solar in 2020, Vivint Solar still operates under its own brand.The company is one of the most talked-about solar p Contact online >>
Founded in 2011, Vivint Solar is a renewable energy company based in Lehi, Utah, that sells, installs, and maintains PV solar energy systems. Although the company was acquired by Sunrun Solar in 2020, Vivint Solar still operates under its own brand.
The company is one of the most talked-about solar panel installers in the industry, in part due to its notorious door-to-door sales approach.
However, a potential drawback of this residential solar company, according to Vivint Solar reviews submitted to our site by previous customers, is a delay in getting the solar system up and running after it''s been installed on the roof.
Vivint Solar offers a wide variety of payment options, including solar leases, power purchase agreements (PPAs), cash purchases, solar loans, and property assessed clean energy (PACE) financing. Both cash purchases and solar loans allow homeowners to take full advantage of the federal solar tax credit and other incentives.
As mentioned above, Vivint Solar pioneered the solar PPA, which is an option similar to a solar lease in that it allows homeowners to utilize alternative energy and save money on their electricity bill without having to invest any cash by allowing a solar system owned by a third party to be installed on their roof.
Power purchase agreements typically come with long-term contracts and allow homeowners to pay only for the solar panel system–produced power that they use at a flat rate.
With so many payment options to choose from, customers have the ability to take advantage of solar energy with a financing solution that fits their needs and budget.
Vivint Solar offers a number of warranties for customers who select a solar purchase or a solar loan. For example, the solar installer offers a workmanship warranty that guarantees its work will be free from material defects for 10 years.
Customers will be given four options to choose from if they need to move while under contract with the solar company: transferring the agreement to the new homeowner, pre-paying the remainder of the contract, relocating the solar panels to their new roof at no additional cost, or purchasing the system outright (after six years).
Potential customers should be sure to consult a Vivint salesperson about moving options before signing any agreements if there is a chance they may have to relocate while under contract.
Vivint Solar is one of the most widely available installers in the solar industry. The company currently offers solar installation services in the following states:
This wide state availability increases the company''s reach and gives a greater number of people the opportunity to reap the benefits of solar power and clean energy with Vivint Solar.
It should be noted that Vivint Solar''s PPA typically requires customers to sign into long-term contracts and be subject to a pre-determined price increase that is meant to account for the inflation of the cost of electricity year-over-year. This insures that the company still makes the same percentage proportionately.
While Vivint can install a solar energy system within a day, some customers have encountered issues with getting the system up and running. In fact, customers on our site have reported that it took three to six months to get their solar system running after the solar panel installation was complete.
Although this issue pertains more to the time it takes Vivint Solar to get permission-to-operate approval from the city, some customers have described Vivint Solar''s customer support as being unresponsive and lacking quality customer service throughout these delays.
Vivint Solar utilizes a door-to-door sales approach to market its solar system. While this isn''t necessarily a bad strategy, many Vivint customer reviews describe reports of dealing with a sales rep who wasn''t entirely upfront with them, provided incorrect information, or was overly persistent.
Vivint Solar is one of the largest rooftop solar installers in the United States and offers multiple financing options to help consumers of all budgets take advantage of solar power. Vivint Solar also provides customers with multiple moving options.
However, some Vivint Solar reviews left by consumers on our site have mentioned questionable Vivint salesperson sales tactics and poor customer service from the company after system installation. While these complaints do not invalidate the company''s many strong points as a solar provider, they are worth considering as you shop for the best rooftop solar company.
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